Demystifying Human Behavior in the Workplace

Demystifying Human Behavior in the Workplace

Understanding Ourselves to Improve Our Actions

Understanding human behavior is key to building better relationships, making informed decisions, and fostering a positive work environment. How we think, react, and interact is influenced by psychology, biases, personality traits, and trust—all of which shape our daily experiences at work.

This interactive session will introduce the core principles of KCC Positive Business Psychology, providing insights into how our brain functions, the role of biases, personality dynamics, and the power of self-awareness. Through discussions, hands-on activities, and practical tools, participants will gain a deeper understanding of themselves and others to improve communication, collaboration, and workplace harmony.

SAMPLE OUTLINE:

  • Neuropsychology – How our brain influences behavior and decision-making.
  • Bias Awareness – Identifying cognitive biases that shape our perceptions.
  • Positive Psychology – Leveraging strengths and talents to enhance happiness and fulfillment.
  • Self-Awareness – The impact of psychometric tests and the Johari model in understanding ourselves and others.
  • Personality Types – Exploring the DISC model to improve communication and collaboration.
  • The Role of Trust – Understanding its impact on relationships and learning strategies to build it.
  • Interactive Discussions & Activities – Real-life applications and group exercises.
  • Action Plan – Personalized steps to integrate key takeaways into daily life.
  • Toolkit – Practical resources to reinforce learning and behavioral improvements.

Better understand yourself and others to create a more positive, collaborative, and successful workplace!

  • Key Benefits

  • Gain a deeper understanding of human behavior

    and its impact on workplace interactions.

  • Improve decision-making

    by recognizing and managing cognitive biases.

  • Enhance communication and teamwork

    by understanding different personality styles.

  • Strengthen self-awareness

    to foster personal and professional growth.

  • Build and maintain trust

    for stronger, more effective relationships.

  • Target Audience

  • Employees at all levels

    looking to better understand human behavior and improve workplace interactions.

  • Managers and team leaders

    seeking strategies to enhance communication and team collaboration.

  • HR professionals

    aiming to support employee development and strengthen workplace relationships.

  • Administrative assistants and support staff

    who play a key role in workplace coordination and communication.

  • Business leaders and decision-makers

    wanting to foster a more cohesive and productive work environment.

  • KCC's Distinctive Approach​

  • Flexible & Bilingual:

    Available in-person, virtual or hybrid, in French or English, or both, in different formats:

    • Full Day (6 hours)
    • ½ Day (3 hours)
    • 1 to 2 Hours Interactive Conference
    • Private Training (3-hour One-On-One session with follow-up)

  • Expert-Led:

    Designed and facilitated by organizational psychology experts or certified coaches specialized in workplace behavior.

  • Tailored to Your Needs:

    Sessions are adapted to your industry, context, teams and specific challenges.

    • Customized for all employees: From team contributors to leaders, promoting company-wide success.
    • Flexible & Modular: Choose a single session, multiple sessions, a teambuilding experience, or a Leadership Development program.
    • Fully adaptable: Select the sessions, order, and format to fit your needs.

  • Impactful and Results-oriented

  • Dynamic & Engaging:

    • Energetic, Inspirational & Humorous: A fun, motivating, and engaging learning experience that keeps participants inspired and actively involved.
    • Highly Interactive: Hands-on activities, discussions, and real-life cases, driving active participation to maximize involvement and impact.
    • Best Practices & Tools: Videos, tips & tricks, dos & don’ts.

  • Focused & Actionable:

    • Targeted Learning: Focus on one key skill at a time for maximum impact.
    • Proven Techniques: Science-backed methods for fast and measurable behavioral change.

  • Participant Engagement:

    • Before: Pre-session questionnaire (self-evaluation & expectations).
    • During: Real-life case analysis & skill practice.
    • After: Action plan, follow-up email, additional reading, and optional individual and/or group follow-up.