{"id":29896,"date":"2023-03-24T12:00:33","date_gmt":"2023-03-24T16:00:33","guid":{"rendered":"https:\/\/kccpositivebusinesspsychology.com\/4-bonnes-facons-dameliorer-vos-competences-en-matiere-de-communication-interpersonnelle\/"},"modified":"2023-03-24T12:00:33","modified_gmt":"2023-03-24T16:00:33","slug":"4-bonnes-facons-dameliorer-vos-competences-en-matiere-de-communication-interpersonnelle","status":"publish","type":"post","link":"https:\/\/kccpositivebusinesspsychology.com\/fr\/4-bonnes-facons-dameliorer-vos-competences-en-matiere-de-communication-interpersonnelle\/","title":{"rendered":"4 bonnes fa\u00e7ons d’am\u00e9liorer vos comp\u00e9tences en mati\u00e8re de communication interpersonnelle"},"content":{"rendered":"

4 bonnes fa\u00e7ons d’am\u00e9liorer vos comp\u00e9tences en mati\u00e8re de communication interpersonnelle<\/span><\/h2>\n

La communication interpersonnelle fait r\u00e9f\u00e9rence aux m\u00e9thodes que nous utilisons pour communiquer nos pens\u00e9es, nos sentiments et nos besoins \u00e0 d’autres personnes. Sur le lieu de travail, elle comprend des \u00e9l\u00e9ments tels que la communication de l’\u00e9tat d’avancement d’une t\u00e2che sur laquelle nous travaillons, la demande d’informations pour une t\u00e2che ou un travail, et la r\u00e9solution de conflits entre les membres de l’\u00e9quipe. <\/p>\n

Lorsque nous pensons \u00e0 la communication, nous pensons souvent aux messages que nous envoyons \u00e0 l’aide de mots, comme notre communication verbale ou \u00e9crite, mais la communication interpersonnelle englobe bien plus que cela. Il existe quatre types de communication interpersonnelle : la communication verbale, la communication non verbale, l’\u00e9coute et la communication \u00e9crite. Nous utilisons ces quatre types de communication quotidiennement, m\u00eame au cours d’une seule r\u00e9union ! <\/p>\n

Voici quatre fa\u00e7ons d’am\u00e9liorer vos comp\u00e9tences en mati\u00e8re de communication interpersonnelle afin de comprendre plus rapidement les autres et d’\u00eatre compris.<\/p>\n

1. Pratiquez l’\u00e9coute active<\/span><\/h3>\n

L’\u00e9coute active semble \u00e9l\u00e9mentaire, et elle l’est en effet : il s’agit d’\u00e9couter dans le but de comprendre ce que dit quelqu’un. Cela dit, c’est plus facile \u00e0 dire qu’\u00e0 faire et la plupart d’entre nous ont besoin de l’am\u00e9liorer, surtout dans notre monde o\u00f9 tout va tr\u00e8s vite. Cela signifie qu’il faut \u00e9couter sans penser \u00e0 sa r\u00e9ponse ou \u00e0 ses r\u00e9futations. Cela signifie que vous devez utiliser votre langage corporel pour signaler votre attention. <\/p>\n

Pour vous assurer que vous \u00e9coutez vraiment, veillez \u00e0 \u00e9tablir un contact visuel et \u00e0 vous concentrer en \u00e9liminant les notifications et les distractions. Si possible, prenez des notes et posez des questions pour montrer que vous \u00eates pr\u00e9sent et int\u00e9ress\u00e9. <\/p>\n

2. Utilisez la communication assertive<\/span><\/h3>\n

Communiquer de mani\u00e8re assertive signifie s’exprimer de mani\u00e8re respectueuse, claire et directe. Les phrases en \u00ab\u00a0je\u00a0\u00bb peuvent vous aider \u00e0 trouver l’\u00e9quilibre entre la franchise et le respect. Par exemple, \u00ab\u00a0J’ai besoin de plus de temps pour terminer cette t\u00e2che\u00a0\u00bb est pr\u00e9f\u00e9rable \u00e0 \u00ab\u00a0Vous ne m’avez pas laiss\u00e9 assez de temps pour terminer\u00a0\u00bb. <\/p>\n

Au lieu d’utiliser des mots comme \u00ab\u00a0devrait\u00a0\u00bb et \u00ab\u00a0pourrait\u00a0\u00bb, essayez de reformuler avec des mots plus positifs comme \u00ab\u00a0veut\u00a0\u00bb et \u00ab\u00a0veut\u00a0\u00bb. Non seulement vous communiquerez mieux, mais vous vous sentirez \u00e9galement plus autonome. Il y a une grande diff\u00e9rence entre \u00ab\u00a0Je devrais r\u00e9pondre \u00e0 la plupart de mes courriels aujourd’hui\u00a0\u00bb et \u00ab\u00a0Je veux r\u00e9pondre \u00e0 mes courriels importants. Je le ferai d’ici demain en fin de journ\u00e9e\u00a0\u00bb. <\/p>\n

3. V\u00e9rifiez votre langage corporel<\/span><\/h3>\n

La communication non verbale joue un r\u00f4le important dans nos conversations, que nous en soyons conscients ou non. Nous recherchons chez nos interlocuteurs des indices qui montrent qu’ils sont attentifs, qu’ils comprennent ce que nous disons, et des indices qui nous aident \u00e0 \u00e9valuer leur perception de nos id\u00e9es. <\/p>\n

Nous lisons \u00e9galement le langage corporel des personnes qui nous parlent. Le fait de maintenir le contact visuel indique aux auditeurs que vous vous adressez directement \u00e0 eux. Une bonne posture indique que vous avez confiance en ce que vous dites. <\/p>\n

D’autre part, les bras ou les jambes crois\u00e9s ont tendance \u00e0 signaler un malaise ou une r\u00e9sistance aux id\u00e9es en discussion. Le fait de regarder vers le bas ou de s’\u00e9loigner de vos interlocuteurs sugg\u00e8re une distraction ou un manque d’assurance. <\/p>\n

L’\u00e9coute de votre corps avant et pendant une conversation peut vous aider \u00e0 faire en sorte que votre conversation tacite corresponde aux mots que vous prononcez et \u00e0 signaler votre confiance et votre connexion avec votre \u00e9quipe.<\/p>\n

4. Pratiquez l’empathie<\/span><\/h3>\n

Pratiquer l’empathie vous aidera \u00e9galement \u00e0 communiquer efficacement. Tout comme apprendre \u00e0 pr\u00eater attention au langage corporel et \u00e0 contr\u00f4ler votre corps tout au long d’une conversation, prendre l’habitude de pratiquer l’empathie demande une attention d\u00e9lib\u00e9r\u00e9e. <\/p>\n

Avant de parler \u00e0 un membre de l’\u00e9quipe ou \u00e0 un responsable, r\u00e9fl\u00e9chissez \u00e0 ce que vous ressentiriez de l’autre c\u00f4t\u00e9 de la conversation. Demandez-vous \u00e0 cette personne d’assumer des responsabilit\u00e9s suppl\u00e9mentaires ? Si c’est le cas, elle peut se sentir enthousiaste face \u00e0 cette nouvelle opportunit\u00e9 ou d\u00e9pass\u00e9e parce qu’elle a d\u00e9j\u00e0 du mal \u00e0 mener \u00e0 bien les t\u00e2ches qui lui incombent actuellement. <\/p>\n

En vous pr\u00e9parant \u00e0 leur r\u00e9ponse, vous pouvez vous assurer que vous \u00eates pr\u00eat \u00e0 leur offrir votre soutien ou que vous avez r\u00e9fl\u00e9chi aux raisons pour lesquelles ce changement est important et que vous \u00eates pr\u00eat \u00e0 les formuler.<\/p>\n

Une meilleure communication est synonyme de meilleurs r\u00e9sultats<\/span><\/h3>\n

Am\u00e9liorer notre communication interpersonnelle est un temps bien employ\u00e9. Elle fait de vous un meilleur leader et un membre d’\u00e9quipe plus efficace. Une meilleure communication interpersonnelle am\u00e9liore votre capacit\u00e9 de persuasion et vous apprend \u00e0 impliquer vos interlocuteurs. C’est un outil puissant dans votre arsenal professionnel. <\/p>\n

Apprenez les principes gagnants d’une bonne communication dans notre formation Communication interpersonnelle efficace<\/a>. Contactez-nous<\/a> d\u00e8s aujourd’hui pour vous inscrire ou planifier une session de formation.<\/p>\n","protected":false},"excerpt":{"rendered":"

4 bonnes fa\u00e7ons d’am\u00e9liorer vos comp\u00e9tences en mati\u00e8re de communication interpersonnelle La communication interpersonnelle fait r\u00e9f\u00e9rence aux m\u00e9thodes que nous utilisons pour communiquer nos pens\u00e9es, nos sentiments et nos besoins \u00e0 d’autres personnes. Sur le lieu de travail, elle comprend des \u00e9l\u00e9ments tels que la communication de l’\u00e9tat d’avancement d’une t\u00e2che sur laquelle nous travaillons, […]<\/p>\n","protected":false},"author":4,"featured_media":27492,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[392],"tags":[440,467,435,427,465,466,419,442,429],"class_list":["post-29896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseils-en-leadership","tag-communication-fr","tag-communication-non-verbale","tag-competences-en-matiere-de-gestion","tag-competences-en-matiere-de-leadership","tag-la-communication-interpersonnelle","tag-langage-corporel","tag-leadership-fr","tag-les-meilleures-pratiques-de-leadership","tag-strategies-de-gestion"],"yoast_head":"\n4 bonnes fa\u00e7ons d'am\u00e9liorer vos comp\u00e9tences en mati\u00e8re de communication interpersonnelle – 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