Ms. Ingrid Kelada has over 25 years of experience in psychology and is a happiness expert. She lives in Montreal and is bilingual. She is proud of her recent bestselling book "21 Days to Happiness" available on Amazon and now as an interactive eLearning program @ https://kccpositivepsychology.com. She is a speaker and has facilitated over 1000 workshops all over the world on a wide range of topics such as leadership, emotional intelligence, conflict management, stress/time & energy management and more!
‘Tis the Season to Recognize a Job Well Done As you prepare to bring another year to a close, take the time to celebrate your team’s successes and recognize employee contributions. Whether you choose to offer financial compensation, words of encouragement, or something in between, acknowledging the hard work your team delivered this year can […]
4 Ways to Improve Your Gratitude Attitude! With the holiday season just around the corner, we have a chance to pause before the year-end rush. It’s a moment to take a breath, reflect on the journey we’ve taken this year, and recognize the experiences and relationships we’re grateful for. We’ve talked about ways to incorporate […]
5 Keys to Ensure Positive Customer Experience Have you ever had a great experience with a business… and then never returned? Maybe it was an amazing restaurant, a great store, or a fantastic service. You felt happy, satisfied, and yet… you moved on. That is the difference between customer satisfaction and customer loyalty. Satisfaction is […]
Whether you interact with clients or collaborate with colleagues, your communication style has a significant impact on your success. As psychologist Albert Mehrabian famously said, “It’s not what you say but how you say it.” Your style isn’t just about the words you choose. Tone, intention, and even your needs during a conversation all shape […]
3 Ways Ongoing Training Benefits You Are you keeping up with today’s fast-paced and constantly changing job market? Every day, AI and new tech reshape how we work and connect with clients. To stay sharp, you need to keep learning. Ongoing training builds your skills, boosts your confidence, and makes you a more valuable professional. […]
3 Tips for Highly Effective Meetings Meetings are a powerful tool that can enhance the efficiency of any team when utilized effectively. A well-organized meeting provides an excellent way to communicate upcoming changes, troubleshoot issues, and generate innovative responses to client needs. However, a manager who uses meetings poorly wastes time, creates frustration, and lowers […]
Summer serves as a perfect reminder of our connection to nature’s cycles. In our human-made surroundings, we can easily overlook this reality. We belong to the wonderful natural world, and its principles are relevant to us as well. Think of it like understanding the body’s circadian rhythms, which regulate sleeping and waking cycles. Similarly, our […]
In today’s fast-paced work environment, getting things done isn’t always enough. The pressure is on to get things done quickly and accurately, and sometimes, that’s easier said than done. Much of our work requires thinking outside the box and problem-solving, neither of which is easy to produce on demand. So, how can you boost work […]
Refresh, Rejuvenate, and Restore Your Mind and Body This Spring Springtime is here, reminding us it’s time to refresh, rejuvenate, and restore our bodies and minds. In past civilizations, the new year began in spring, which makes a lot of sense. Spring is the season of new life and growth. As we stretch our legs […]
3 Ways People Resist Change and What to Do About It Life is change. Learning is change. Evolving is change. New technology emerges, altering how we perform certain tasks, the cars we drive, and the apps we use on our phones. Avoiding all change is impossible, yet we don’t always embrace a new change immediately. […]