KCC Positive Business Psychology
Effective Interpersonal Communication

Effective Interpersonal Communication

Keep it Simple!

In today’s fast-paced work environment, clear and effective communication is essential. With constant information flow and communication overload, mastering key communication skills can improve relationships, enhance teamwork, and prevent misunderstandings.

This interactive session will help you refine your communication style, strengthen listening skills, and adopt high-impact techniques to convey messages effectively. Through practical exercises and real-world applications, you will gain valuable strategies to ensure clarity, engagement, and connection in every interaction.

SAMPLE OUTLINE:

  • Communication Styles – Understanding different approaches to communication.
  • Winning Principles – Best practices for impactful communication: Be clear, effective listening, making an impact.
  • Simulation – Hands-on exercises to practice communication techniques.
  • Funnel Technique – Structuring conversations for better clarity and engagement.
  • The 3 "Rs" – Key principles for effective communication.
  • Non-Verbal Communication – How body language impacts message delivery.
  • Know Your Audience – Tailoring communication based on different personalities and needs.
  • Choosing the Right Medium – Selecting the best communication channel for each situation.
  • Email Best Practices – Tips and tricks for professional and efficient written communication.
  • Action Plan – Personalized strategies for improving daily communication.
  • Toolkit – Resources to reinforce learning and ensure long-term success.

Master the art of communication - Simplify your message, increase your impact, and build stronger connections!

  • Key Benefits

  • Improve clarity and impact

    in verbal and written communication.

  • Strengthen listening skills

    for better understanding and collaboration.

  • Enhance non-verbal communication

    to convey confidence and credibility.

  • Learn to adapt messages

    based on audience and context.

  • Reduce misunderstandings

    and improve workplace relationships.

  • Target Audience

  • Employees at all levels

    who want to communicate more effectively in their roles.

  • Managers and team leaders

    seeking to enhance clarity and engagement in their interactions.

  • HR professionals

    focused on workplace communication and collaboration.

  • Administrative assistants and support staff

    who manage high volumes of communication.

  • Business leaders and decision-makers

    aiming to foster clear, impactful messaging within their teams.

  • KCC's Distinctive Approach​

  • Flexible & Bilingual:

    Available in-person, virtual or hybrid, in French or English, or both, in different formats:

    • Full Day (6 hours)
    • ½ Day (3 hours)
    • 1 to 2 Hours Interactive Conference
    • Private Training (3-hour One-On-One session with follow-up)

  • Expert-Led:

    Designed and facilitated by organizational psychology experts or certified coaches specialized in workplace behavior.

  • Tailored to Your Needs:

    Sessions are adapted to your industry, context, teams and specific challenges.

    • Customized for all employees: From team contributors to leaders, promoting company-wide success.
    • Flexible & Modular: Choose a single session, multiple sessions, a teambuilding experience, or a Leadership Development program.
    • Fully adaptable: Select the sessions, order, and format to fit your needs.

  • Impactful and Results-oriented

  • Dynamic & Engaging:

    • Energetic, Inspirational & Humorous: A fun, motivating, and engaging learning experience that keeps participants inspired and actively involved.
    • Highly Interactive: Hands-on activities, discussions, and real-life cases, driving active participation to maximize involvement and impact.
    • Best Practices & Tools: Videos, tips & tricks, dos & don’ts.

  • Focused & Actionable:

    • Targeted Learning: Focus on one key skill at a time for maximum impact.
    • Proven Techniques: Science-backed methods for fast and measurable behavioral change.

  • Participant Engagement:

    • Before: Pre-session questionnaire (self-evaluation & expectations).
    • During: Real-life case analysis & skill practice.
    • After: Action plan, follow-up email, additional reading, and optional individual and/or group follow-up.

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