Emotional Intelligence

Building Strong Lasting Relationships

Managing emotions—both our own and those of others—is a crucial skill in today’s workplace. Emotional intelligence (EQ) enhances communication, strengthens relationships, and improves decision-making in high-pressure situations.

This interactive session will help you develop self-awareness, regulate emotions, and respond effectively to challenges. Through hands-on exercises and practical techniques, you will gain tools to stay calm under pressure, express emotions constructively, and build stronger, more positive relationships.

SAMPLE OUTLINE:

What is Emotional Intelligence? – Understanding the core principles of EQ.
How to Manage Difficult Situations – Strategies to stay composed and respond effectively.
Questionnaire: My EQ – Self-assessment to identify emotional intelligence strengths and areas for growth.
Managing Your Emotions – Techniques to regulate emotions and maintain composure.
Tips & Tricks – Practical strategies to enhance emotional intelligence.
The 4 Steps – A structured approach to developing emotional awareness and control.
Interactive Discussions & Activities – Hands-on exercises to apply emotional intelligence in real-life scenarios.
Action Plan – Personalized steps to strengthen emotional intelligence in daily interactions.
Toolkit – Resources for continuous EQ development.

Master emotional intelligence - Enhance communication, strengthen relationships, and lead with confidence!

Improve self-awareness and emotional control

in high-stress situations.
Strengthen communication

and interpersonal relationships.
Enhance empathy and understanding

in workplace interactions.
Reduce conflicts

by managing emotions effectively.
Gain practical tools

to navigate workplace challenges with confidence.

Employees at all levels

looking to enhance emotional intelligence and workplace interactions.
Managers and team leaders

seeking to foster a positive and emotionally intelligent work culture.
HR professionals

focused on employee well-being and conflict resolution.
Administrative assistants and support staff

who manage daily interactions and emotional dynamics.
Business leaders and decision-makers

aiming to build emotionally intelligent teams and organizations.

Flexible & Bilingual:

Available in-person, virtual or hybrid, in French or English, or both, in different formats:
- Full Day (6 hours)
- ½ Day (3 hours)
- 1 to 2 Hours Interactive Conference
- Private Training (3-hour One-On-One session with follow-up)
Expert-Led:

Designed and facilitated by organizational psychology experts or certified coaches specialized in workplace behavior.
Tailored to Your Needs:

Sessions are adapted to your industry, context, teams and specific challenges.
- Customized for all employees: From team contributors to leaders, promoting company-wide success.
- Flexible & Modular: Choose a single session, multiple sessions, a teambuilding experience, or a Leadership Development program.
- Fully adaptable: Select the sessions, order, and format to fit your needs.

Dynamic & Engaging:
- Energetic, Inspirational & Humorous: A fun, motivating, and engaging learning experience that keeps participants inspired and actively involved.
- Highly Interactive: Hands-on activities, discussions, and real-life cases, driving active participation to maximize involvement and impact.
- Best Practices & Tools: Videos, tips & tricks, dos & don’ts.
Focused & Actionable:
- Targeted Learning: Focus on one key skill at a time for maximum impact.
- Proven Techniques: Science-backed methods for fast and measurable behavioral change.
Participant Engagement:
- Before: Pre-session questionnaire (self-evaluation & expectations).
- During: Real-life case analysis & skill practice.
- After: Action plan, follow-up email, additional reading, and optional individual and/or group follow-up.