Making Decisions Using the Six Hats Method
Most of our decisions are made quickly and unconsciously. Once a decision is made, we often engage our analytical brain to search for data that supports our choice, creating the illusion of a rational decision-making process. Making sound decisions can be challenging and even stressful. Therefore, it’s beneficial to learn new decision-making techniques rather than relying on old patterns and habits. One excellent tool for decision-making and problem-solving is the Six Thinking Hats created by Edward de Bono.
The Six Hats method encourages parallel thinking and communication in a group. This reduces conflict by keeping the team focused on one aspect of a situation or problem at a time. Each “hat” represents a different style of thinking. Moving methodically through each different style leads us to consider a problem from multiple angles and fosters more balanced, comprehensive decision-making. Here’s how to use the Six Hats to separate your thoughts into distinct categories.
1. White Hat (Information)
Put on the White Hat to tackle a decision through objective thinking and focus on the facts, data, and information. While your team looks at a decision with the White Hat approach, avoid the temptation to interpret data or include opinions. Ask your team to examine questions like, what information is available? What are the facts? What do we need to know?
2. Red Hat (Emotions)
Put on the Red Hat and listen to your emotions as you think through a problem. Channel your inner Obi-Wan Kenobi and trust your feelings. What does your gut say? What emotions come up as you think about the decision you face? How do you feel about the options?
3. Black Hat (Critical Thinking)
Put on the Black Hat and explore the potential problems that may arise with the decision your team faces. What might go wrong? What are the risks? Make critical judgments. Where might the proverbial wheels come off? Why might the potential solutions to your problem not work?
4. Yellow Hat (Optimism)
Put on the Yellow Hat and think positively. Look for the benefits and opportunities each outcome may bring. List the reasons this idea is worth pursuing. What good outcomes can we achieve? How can these choices benefit the group or organization?
5. Green Hat (Creativity)
Put on the Green Hat and get your creative juices flowing. Brainstorm potential solutions. Think outside the box. When your team wears the Green Hat, no idea is a bad idea. You never know what will spark a great solution or alternative course of action.
6. Blue Hat (Process)
Put on the Blue Hat to organize your thinking. Use the Blue Hat to step back and look at the process as a whole. This is the time to set goals for your team and summarize outcomes. Ask questions like, what is the next step? How can we organize our thinking?
Learn How to Make Great Decisions
Making complex decisions is one of life’s toughest tasks. The great news is that there are several pragmatic methods for decision-making and creative problem-solving, and we can teach you how to use them. Check out our training session on Creativity and Problem-solving and get the tools you need to streamline your decision-making process and invite collaborative decision-making. Contact us today for more information.
Get Ready for Summer: Update Your Goals and Make Time for Joy
Starting the year with goals in mind is a great idea. What makes that approach even more effective is checking in periodically to evaluate what’s working, what isn’t relevant anymore, and when we need to reprioritize. With the summer approaching, now is a perfect time to sit down with our list of New Year’s Resolutions and see how we’re doing and how we feel about the goals we set at the beginning of the year. Here are 3 steps to update your goals and make time for joy.
1. Are your goals still relevant? Let’s spring clean!
When reviewing the goals you chose in January, consider which ones you’ve already achieved. Have you finished that big project? Have you been going to the gym? Take a look at your list of goals and check off the ones you’ve done. Celebrate what you’ve accomplished so far.
Also, think about which objectives are no longer relevant and remove them from your list. We all change our minds and that’s fine. I call this “spring cleaning my to-do lists”!
Any new summer goals you want to add to the list? Family, health, nature…what inspires you these days? Remember to pick only what’s most important to you and to be realistic in order to set yourself up for success. Often, less is more…I even have a “Not To-Do List” and I love it!!
2. Acknowledge the Progress You’ve Made.
Acknowledging your progress can help energize you to keep moving forward. What’s working for you? What’s going well? What’s almost done?
Take a few moments to think about how you achieved progress. Perhaps you have an encouraging note taped to your bathroom mirror. Maybe you have reminders set to pop up on your phone or calendar.
What tools and strategies work for you? Make sure you continue using the techniques that support your growth. Consider updating the notes or reminders with a fresh message and try some new ways to continue doing things that make you happy and successful.
3. Add Joy.
As summer approaches, perhaps it’s time to shift your focus to creating time for family and friends or simply enjoying the outdoors. Think about what adds joy to your life and where that happiness boost fits into your daily or weekly life. It might be as simple as taking a ten-minute walk at the end of the day or enjoying a cup of tea outside in the morning.
Make time to engage with the people and activities that help you recharge. This helps break up the fog of monotony that can come from getting lost in our daily work and life routines. Add a breath of fresh air, whether it’s from a literal walk outside, coffee with a friend, or a visit to a meaningful place, like a museum or art gallery.
You can learn more ways to increase your happiness in my book, 21 Days to Happiness. Each day of the 21-day journey identifies an area of our lives that contributes to our overall happiness and teaches what we can do to start living happier lives today. Day 15 focuses specifically on the value of taking a break and the health benefits it brings to our lives.
Ask us about our KCC interactive conference on Happiness at Work. We can present this practical, science-based program to your company for all employees or a specific team.
5 Ways to Influence People at Work
Influencing people effectively at work is very important for various reasons. It helps you promote your ideas and achieve your goals and is critical for leadership development and career advancement. For some individuals, having influence may seem like an innate trait that cannot be learned. However, the truth is that anyone can develop influence with others. Like any other skill, it just requires a bit of learning and practice. Here are 5 ways to influence people at work.
1. Establish Credibility.
Take some time to think about your experiences, education, and passions. Identify the areas where you feel most knowledgeable and skilled. Share your expertise and opinions in those fields to establish credibility. Remember, credibility also involves acknowledging when someone else knows more than you do and being willing to defer to their expertise.
2. Listen First and Be Curious.
When people feel heard, understood, and respected, it fosters a positive work environment. In a culture of open communication, where ideas are valued, everyone feels empowered to contribute. Listening to others builds trust, a necessary component of influence. Therefore, before making yourself heard, take the time to listen and understand what others are saying and what’s important to them. Be genuinely curious and interested. Additionally, it’s essential to connect your ideas with their needs to make sure that your contribution is valuable.
3. Be Flexible.
Remaining flexible is crucial in persuasion as it allows us to adapt our approach to different situations and individuals’ needs, increasing the likelihood of success. By being open-minded and willing to adjust our strategies based on feedback and new information, we can build stronger connections and achieve more effective outcomes.
4. Show Initiative.
Have a good idea? Spot a solution that may have been overlooked? Speak up and step forward to help implement your ideas. Good leadership fosters influence, and being willing to step forward with a solutions-oriented attitude helps build people’s confidence in you.
5. Build Connections.
The key differences between influence and manipulation lie in your intent. Influence involves shaping others’ behavior with integrity, transparency, and respect whereas manipulation involves exploitation and disregard for the well-being of others in pursuit of our individual goals.
Building genuine connections demonstrates respect and promotes team well-being. Understanding team members’ goals, needs, and expertise positions the entire team for success.
Increase Your Influence
Individuals who can effectively influence others tend to excel in their careers. Whether it’s persuading clients, negotiating with stakeholders, or leading projects, influence skills are highly valued in professional settings. Training sessions can enhance your skills and help you achieve more with others. Our Persuasion, Influence and Political training session presents techniques to adapt to different personalities and situations in order to maximize your impact on those around you. Contact us today to learn more.
4 Steps to Introduce Change Successfully
Introducing change successfully doesn’t happen by accident. Gartner, a research and advisory group, estimates that only about 34 percent of change is successfully implemented, with an additional 16 percent reporting mixed results.
Those aren’t the best odds. Using a little organization and some other vital strategies will boost your likelihood of being among the 34 percent who report success with implementing changes on their team. Here are 4 steps to introduce change successfully.
1. Acknowledge the Need for Change.
The first step in introducing a change is understanding why it is necessary. What issue will a change improve? What happens if the problem remains unaddressed? Most importantly, how does the change impact the individuals on your team? Remember, people will always want to know the “WIIFM”… What’s In It For Me?
Many people find themselves intimidated by big changes. Change is risk; it feels unpredictable. Giving up the comfort of a routine can be hard.
Understanding the need for change helps you communicate to your team why the new idea is positive. If your team has a clear vision of how a new practice will benefit them, they will be more likely to support it. Gaining that support is a critical component that will determine whether your change is successful.
2. Create a Plan with Your Team.
Once your team clearly understands the reason for the change, it’s time to craft a plan. What are you asking your team to do differently? How will they accomplish these new tasks? If support and/or training is necessary, when and how will that take place?
Map out a process for implementing the new procedure with them. If you involve them in the planning, it becomes “our change” instead of “your change”. Together, consider the team’s overall calendar as you decide when the change will occur. For example, it may make more sense to postpone a change for a short time if key team members will be out of the office on vacation or are nearing a critical deadline.
3. Implement the Change.
Even when we do our best to anticipate all the possible outcomes, new processes can cause unexpected ripples impacting our team or customers in surprising ways. As you introduce the change, ensure you are available to answer questions or address unexpected effects of the new procedure.
Check in regularly with your team members to see what’s working and address any concerns or questions they may have.
4. Evaluate the Results of the Change.
Sometimes, change has quantifiable results with numbers that tell the story of its success or challenges. At other times, you’ll have to gather information from your team and customers about how the new process impacts them and addresses the issues that prompted the change.
Consider your criteria for success. What was your highest priority outcome? Did the change make it possible to achieve that outcome? What has improved as a result of this change?
If not, what new information have you learned about the process that can help you move forward more effectively?
Learn More About How to Introduce Change Successfully
Successfully introducing change is not always an easy process, but it’s a key skill in our fast-paced world. That’s why we offer a training session specifically geared toward showing you how to lead your team through changes effectively. We’ll discuss the common types of resistance to change and how to react. We’ll show you the four phases of the curve of change. This training will prepare you to lead your team into the new and unknown with the confidence you need for success. Contact us or learn more about our Thriving and Leading in Times of Change workshop on our website.
3 Ways to Boost Confidence and Happiness by Moving Your Body
Nonverbal communication, such as body language, can be a powerful tool to communicate with others, but did you know your body language can change the conversation in your own brain?
Your body reacts to your thoughts and emotions in predictable ways, smiling when you feel happy or grimacing when you stub your toe. What we don’t often realize is that the communication from brain to body that creates body language can work the opposite way, too.
In other words, you can flex your muscles, change the position of your body, and boost your own mood. Here are 3 ways to increase your happiness with your body language right now.
1. Smile: Your Happiness Superpower
When you smile, the tiny muscles in your face do some serious heavy lifting. According to Stanford research scientist Nicholas Coles, smiling actually sends signals to your brain to boost your happiness. It helps you recall positive experiences and feel greater joy when someone shares a funny story, for example.
What’s even more interesting is that you can “hack your brain” because this works even when you don’t already feel happy. Try it next time you reach a low-energy moment in your day. Flex those happiness muscles—smile—and note the changes in your mood. Feel better?
Smiles are contagious, too. What better way to spread happiness than to share a smile with someone else?
2. Boost Your Confidence with Power Poses
Smiling isn’t the only way to signal our brains to boost our mood or change our feelings. Our brains also react to our posture and the position of our bodies.
Social psychologist Amy Cuddy says poses that open the body, like what’s been termed the “Wonder Woman or Superman Pose”—standing with feet slightly apart and hands on hips—make us feel more powerful.
Try standing in a “power pose” for two minutes before a challenging meeting or social situation that would usually make you anxious. Note the difference in how you feel.
3. Become a Mirror to connect with others
Building strong relationships is one of the keys to being happy. You can use body language to connect with others. Your body language signals alertness, engagement, and understanding of a conversation. Using eye contact and angling your upper body toward the speaker are good ways to communicate that you’re listening.
You can also subtly mirror the speaker’s body language. What’s the energy level of the person speaking to you? Try matching that energy as you listen to them talk. For example, if they have a relaxed posture, relax yours as well.
Quick tip: don’t overdo your mirroring, remain yourself to remain authentic.
Learn About the Connection Between Happiness and Performance
The benefits of boosting your happiness extend over nearly every part of your life. Better happiness can increase the quality of your relationships, health, and work productivity.
Learn more about boosting happiness at work in our Happiness and Performance session. We’ll teach you key strategies to support at-work happiness as well as how to manage stress efficiently. We also have a 21-days to Happiness eLearning program or just pick up my book 21 Days to Happiness on Amazon, available in paperback, ebook or audiobook.
Using Personality Profiles to Boost Growth
A personality profile is one of the most powerful tools to help you understand your strengths, preferences, and/or traits that come less comfortably or naturally to you and your team. These profiles can help you and your team members understand your natural talents, communication, and work styles, as well as identify blindspots and development opportunities for better collaboration.
While this information mainly focuses on identifying and using our talents, it can also shed light on the source of misunderstandings, help pinpoint the team’s unmet needs, and offer insight on leveraging growth opportunities. Here are some ways you can use personality profiles to optimize teamwork.
1. Helps Us Understand Individual Needs.
A personality profile, such as the DISC profile, allows teammates to see how their values and traits impact how they relate to their role in the team. This might help explain why we have different approaches and expectations. For example, if one team member prefers using frank and direct communication and their colleague values tact, maintaining harmony, and using gentle words.
Both approaches to feedback are valuable, and pairing these two teammates together to practice feedback may help them learn to give balanced feedback that’s candid and gentle.
2. Celebrates Diversity.
While it might sometimes feel tempting to build a team of people just like us, what we miss when we do that are the vast benefits of creativity and out-of-the-box thinking that result from mixing things up and valuing perspectives different from our own.
This is one of the reasons we should be careful if we offer a personality profile as part of an onboarding process or for a team-building session. These profiles aren’t meant to judge or limit the abilities of team members. For example, it would be silly to route all new hires who are extroverts to a sales team, and all introverts to data entry positions. While personality profiles offer clues about a person’s preferences and traits, they don’t exhaustively define the person. Instead, they’re a tool to help us understand how to work well together and identify growth opportunities.
3. Boosts Growth and Productivity for All.
A personality profile can help you understand what environment and leadership style will allow you and your team members to be the most productive and happy. Would your team benefit from an open, collaborative workspace, or do they work best in a quiet setting with few interruptions? Understanding this can help you learn to balance the team’s needs, which may mean alternating periods of quiet with collaborative meetings.
Understanding your personality can also help you see the potential areas for growth and understand who might be a good mentor or “buddy” by sharing and using a strength you may not have. A very organized employee can offer strategies or tips to help you boost your organizational skills. A team member with strong tactfulness could serve as a sounding board, helping you refine your candid feedback to be tactful but direct.
When we find ways to work together and leverage our strengths for the team’s good, the whole organization benefits.
Get the Knowledge You Need to Optimize Growth with Personality Profiles
Whether you want to use the DISC for one person or your whole organization, we have several options for you. Our DISC team building and certification training offers more than just insights on using a DISC profile to benefit your team. We will teach you how to analyze individual profiles and how each impacts your team. You’ll learn best practices and the dos and don’ts of using the information from a personality profile to best benefit your team and its members. Check out this sample report and the training information on our website, and contact us to learn more about how this training will benefit your team.
3 Ways to Find Your Work-Life Balance This New Year
Some of the most common New Year’s resolutions boil down to establishing a sustainable work-life balance. Whether you’ve set fitness, health, or financial goals, they become much more achievable when your lifestyle balances work and personal time. Work-life balance means something different to everyone. First, define what is important for YOU. Next, whatever resolutions you’ve set, we recommend that you make it a point to prioritize your work-life balance this new year. Here are three ways you can do that.
1. Be Realistic.
Setting a goal to achieve a good work-life balance doesn’t mean getting it perfect. In fact, not only is a perfect work-life balance not ongoingly achievable but if you make perfection your criteria for success, the most significant thing you’ll most likely increase is your frustration.
Instead, be realistic. How much flexibility do you have in your daily or weekly schedule? Does it make sense to work more hours on specific days so you can prioritize personal activities on different days?
Health experts will tell you that having a healthy diet doesn’t mean you eat all the healthy foods daily. Instead, what you consume over a few weeks or a month creates a well-balanced diet. I personally love the 80/20 principle… I eat whole, organic, fresh food 80% of the time and “have fun foods” 20% of the time…The same applies to a work-life balance. Think of your time in terms of a week, two weeks, or a month, and look at where you’re out of balance in that timeframe.
2. Make Time to Unplug.
At KCC, we love Anne Lamott’s quote: “Almost everything will work again if you unplug it for a few minutes, including you.”
Set aside some time each week to put aside your phone and email. A morning, an hour, whatever suits your schedule. Give yourself a break from your screens and engage with your surroundings in other ways. If the weather is good, walk along a pretty street or in a lovely park. Enjoy time with your pet. People-watch at a coffee shop. Give your brain some time to slow down.
Don’t be discouraged if this is harder than you expect. It can be disconcerting to discover how often we reach for our devices, even when we don’t need to. Set a timer and stick to your screen-free plans. Teaching your body to take a break will allow you to be more focused and energized when it’s time to work again.
3. Plan a Vacation.
In my book 21 Days to Happiness, I mention how spending on experiences is usually more beneficial than spending on “things.” Why? Because there are 3 fun phases: phase 1 – planning; phase 2 – enjoying the experience; and phase 3 – remembering! So, now is the perfect time to start thinking about and planning a trip for later in the year. By doing the research now, you allow time to adjust your budget to have the savings in hand when you’re ready to book your flight or road trip.
Just like taking regular time to unplug, a vacation allows us to reset our energy and focus. It allows us to create new experiences and memories to share with our loved ones and reduces our risk of burnout at work.
Happy New Year from Our Team at KCC!
We hope this new year brings incredible success in both your work and personal lives. It’s a joy every time we help our clients achieve their goals, and we can’t wait to see what wonderful journeys we’ll be part of this year.
You can learn more about crafting a sustainable work-life balance in my book, 21 Days to Happiness. Each day of the 21-day journey identifies an area of our lives that contributes to our overall happiness and teaches what we can do to start living happier lives today. Day 15 focuses specifically on the value of taking a break and the health benefits it brings to our lives.
Ask us about our KCC interactive conference on Happiness at Work. We can present this practical, science-based program to your company for all employees or a specific team.
’Tis the Season for Employee Recognition and Appreciation
As we near the year’s end, we reflect on its many highs and lows. The year may have brought unexpected hardships and losses along with successes and victories to celebrate. As we process and reflect, it’s important to remember the team who navigated the ups and downs of life this year and share with them the meaningful ways they contributed to helping us maneuver around setbacks and achieve our goals this year and to take a few moments to offer employee recognition and appreciation.
The fact is, in our post-pandemic world, a little encouragement can go a long way. Forbes recently published an article detailing how employee recognition elevates employee loyalty (which, incidentally, has a significant impact on creating customer loyalty and business growth). It also creates a sense of purpose and belonging—knowing our work matters makes us feel like an essential part of a team. Here are 4 tips for recognition to keep in mind.
1. Acknowledge Challenges
This may have been a challenging year, from economic changes to staffing issues, but your team has navigated these waters together. It’s okay to acknowledge that there were rough patches and thank them for staying the course and leaning in to help the team reach the other side. No matter what your team faced this year, you met it together, and now you stand on the other side, looking back at the year together.
Acknowledging that you asked team members to go above and beyond or saw them handle unexpected challenges shows that those contributions matter and serve an essential purpose.
2. Recognize Individual Contributions
Take some time (put it on your calendar if need be) to think over your team’s performance this past year. Are there instances when a team member’s new idea increased efficacy or workflow? Who went above and beyond when deadlines loomed? Is there someone who stepped up when challenges arose?
Offering team members a Christmas bonus or raise is a wonderful way to show appreciation, but if you don’t have the resources to do this, offering employee recognition and appreciation is another powerful way to let your team know you appreciate them. You might write and hand out individual holiday cards or make a point to speak to your team, sharing with them examples of how their contribution to the team positively impacted the company and met a need you had.
Make sure your feedback is specific and inclusive.
3. Celebrate Successes
Take advantage of the holiday season to create a celebration of your own. Take time to celebrate your team’s successes this year. This doesn’t have to be a huge event, just something celebratory and above the ordinary. It can be as simple as calling a team meeting and providing donuts and coffee for everyone. At the same time, you take the opportunity to recap the team’s high notes and successes or as fancy as a catered lunch or party at a lovely venue. Any of these options generate good feelings with your team and show your appreciation. The point is to remind the group that their contributions are meaningful and valued.
4. Seek Employee Input on Team Goals
As you think about the new year and its new opportunities, offer your team members a chance to share their professional goals. They may have ideas on how to streamline workflow. You may discover someone’s desire for training in a specific area that could benefit the team.
Creating a safe space for employees to share their vision for themselves professionally and the company as a whole will help you better gauge the resources available and show your team that you value and trust them. Investing in advancement and training opportunities for your team also generates company loyalty as it reminds your team that their success matters and adds new skills and expertise to your business.
Happy Holidays from KCC
Just as your team deserves employee recognition and appreciation, so do you! Congratulations on navigating another successful year with your team. We hope there are many more to come.
As you evaluate the new skills and training that will benefit your team next year, please check out the comprehensive list of workshops and training sessions available through our team of experts and business coaches. We’re here to help guide you using the latest research and best practices.
Ask us about our KCC interactive conference on Happiness at Work. We can present this practical, science-based program to your company for all employees or for a specific team.
How Gratitude in Relationships Boosts Joy
“Practicing gratitude invites joy into our lives.” – Dr. Brene Brown, PhD, LMSW
The relationship between joy and gratitude is a powerful one. We’ve talked before about the incredibly positive impact a gratitude practice can have on our personal happiness. This year, as we head into the holiday season, let’s talk about the effect of gratitude on our relationship happiness.
1. Reminds Us of the Value of Our Relationships
It may be an old habit to say thank you to your partner, friends, or family members when they do something for you but taking a moment to think about how their actions affect you and what it says about who they are will help you mine more joy.
When someone notices you struggling to carry bags of groceries and steps in to hold a door or help carry the bags, it means they are paying attention to our needs. What a blessing it is to have someone who notices our needs and takes action to meet them, even in small ways.
2. Helps Us Turn Our Gratitude into Action
When we take note of our feelings of gratitude for the people in our lives, we start to become more aware of their needs. We start to notice the ways we can show our appreciation to them.
This doesn’t mean having to create a grand gesture. Kind words and small favors are powerful ways to show our gratitude to others. And they matter.
And what happens when we do something that generates gratitude in someone else?
Joy blooms for us, too.
3. Allows Us to Believe the Best
It’s much easier to overlook small inconveniences or challenging exchanges when we have a full reserve of gratitude in ourselves. Those moments that generated gratitude—the kitchen your family helped clean up or the favorite coffee someone grabbed for you the morning after a long night—make it easier to overlook the next time someone forgets to meet a responsibility or has a grouchy morning.
The gratitude memories make it easier to remember that our friend or family member is more than this momentary, disappointing situation. Their character is more easily defined by the positive ways they connect with us in our lives, which is another way gratitude in relationships boosts joy.
4. Motivates Us to Keep Our Relationships
One of the amazing things we learn from research about gratitude in relationships is that gratitude is a powerful predictor of whether the relationship will last. Romantic relationships in which people feel little gratitude toward one another are less likely to last long-term. Relationships with the highest levels of gratitude between people are much more likely to last.
That alone is a powerful statement, and it makes a lot of sense. When we’re in relationships in which people feel gratitude for us, we feel valued and great about ourselves. When we’re in relationships in which we express gratitude, we experience more happiness. Looking at it that way, it’s easy to see why those kinds of relationships last.
Learn More About Practicing Gratitude in Relationships
You can learn more about “cultivating an attitude of gratitude” in my book, 21 Days to Happiness. Each day of the 21-day journey identifies an area of our lives that contributes to our overall happiness and teaches what we can do to start living happier lives today. Day 1 focuses specifically on gratitude practices, and the impact gratitude has on our lives.
Ask us about our KCC interactive conference on Happiness at Work. We can present this practical, science-based program to your company for all employees or a specific team.
4 Ways to Create a Collaborative Team Culture
Oliver Wendell Holmes once said, “Many ideas grow better when transplanted into another mind than the one where they sprang up.” It’s one of the best serendipitous qualities of a collaborative group. What began as an ordinary or half-impossible idea can round a brainstorming circle and become a genius solution in the hands of a collaborative team. Creating a collaborative team may take a little effort, but the rewards the team receives are more than worth the investment. Here are 4 ways to create a collaborative team culture.
1. Encourage Open-mindedness and Respect
The first rule of creating a collaborative team is that the team must be a safe place to speak up. If team members can’t openly share their ideas, even the bad ones, they’ll withdraw from the discussion. Not only will you miss out on valuable input (even a bad idea can spark a trail of ideas that lead to a good one), but you’ll also miss out on something even more critical: engagement from your team members.
Set the expectation of respect and make team meetings a safe space for new ideas. Set an example in the way you relate to the group. If someone shares an opinion that won’t work, thank them for their contribution. If you see team members speak down to one another, redirect the conversation, take the person aside privately, and encourage them to work on their open-mindedness.
2. Focus on Meaningful Priorities
People can only focus on a few goals at a time, so limit the team’s focus to three or fewer specific goals at a time. Decide on a few inspiring and meaningful goals as a team.
Make sure every team member understands how they can contribute and how achieving these goals impacts/benefits them. Set in motion an action plan and start tracking the team’s progress.
3. Get Everyone Involved in Problem-Solving
Give your team a chance to build rapport with one another by involving them in team problem-solving tasks. This allows them to listen to each other and brainstorm together. It also helps get buy-in and builds engagement in the solutions the team devises.
Ideally, don’t try to rush things. Whenever possible, let the discussion proceed until a consensus is reached. This can take time, but it allows everyone the chance to be heard. It will enable people to disagree and change course or forge meaningful compromises, which generates buy-in, a must-have in creating a collaborative team.
4. Invest in Your Team’s Development
A team that advances in skills, advances their goals, and finds greater success. How will coaching or training add value to your team as a whole? How do development skills benefit individual team members? Investing in your team’s growth, both personally and as a whole, shows your team you care about their career growth. Providing that support can help reduce attrition and boost team members’ motivation at work.
Get the Best from Your Employees
Are you getting the most from your team? Are you using everyone’s talents? Have you taken the right steps to improve trust, communication, and collaboration? Let us help you build a collaborative team with a tailored approach to optimize your team’s interaction and performance. Contact us today to set up a training session on Building Effective Teams or for information on our coaching services.