TRAINING & CONFERENCES

Bring Out
The Best
in People

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Unlock Potential with Positive Thinking

People expect an organization to invest in their development, it shows that you care. It brings out the best in them, leading to more engagement, pride, teamwork, and overall success. You can’t change people, but you can change their behaviors and habits. Let us, the people experts, help you achieve this with our unique approach based on positive psychology and behavioral changes. We inspire action by sharing best practices and providing a clear roadmap to create lasting, meaningful results.

Our Solutions to Elevate Your Team

  • Training Workshops and Conferences: 30 dynamic sessions combining best practices, activities, and discussions, designed by business psychology experts to foster effective behaviors.
  • Teambuilding Sessions: Strengthen collaboration through interactive sessions that assess what works well and identify areas for improvement.
  • E-Learning Program: A cutting-edge, science-based 21-day program to enhance wellness, engagement, and retention. Only 10 minutes a day, accessible on any device.
  • Test Certification for HR or Managers (DISC, etc.): Gain autonomy and agility with psychometric tools by certifying your HR team and managers.

What Makes KCC Sessions Unique?

  • Workshops designed and facilitated by experts – business psychology experts and certified coaches specialized in workplace behavior.
  • Customized training tailored to your needs, industry, and current challenges.
  • Targeted approach focusing on a single skill at a time for maximum effectiveness.
  • Practical and behavioral methodology ensuring direct application in the workplace.
  • Continuously updated, cutting-edge content aligned with the latest industry insights.
  • Engaging techniques that drive immediate impact on employee collaboration and performance.
  • Proven results in boosting engagement, teamwork, and overall success.

Flexible Formats to Fit Your Needs

  • Full-Day Sessions for an in-depth, immersive learning experience.
  • Half-Day Workshops to focus on key skills efficiently.
  • 1-2 Hour Interactive Conferences designed to engage and inspire.
  • Private One-on-One Training (3 hours with follow-up) for personalized development.
  • Web Training for remote, accessible, and flexible learning.
  • Available in:
    • French
    • English
    • In-Person
    • Virtual
    • Hybrid

Training and Conferences

30 CHOICES – 5 COLLECTIONS

KCC Collections

Quick View

COLLABORATION COLLECTION

NEW!

NEW! Demystifying Human Behavior In The Workplace - Understanding Ourselves To Improve Our Actions

This session will immerse you in the fundamental principles and tools used in our KCC Positive Business Psychology practice. In this session, we'll explore neuropsychology, biases, positive psychology, the importance of self-awareness, personality types, trust and more. This interactive session will give you the opportunity to deepen your understanding of yourself and others and acquire practical tools for fostering harmonious and fulfilling relationships.

Demystifying Human Behavior

Understanding Ourselves to Improve our Actions

DISC – What’s Your Color?

Understanding our personality style and the preferences and tendencies of the people we work with helps us use winning strategies to communicate and collaborate effectively with others. This interactive DISC workshop gives you feedback on your profile and gives you the tools to assess and adapt to others for maximum impact.

DISC – What’s Your Color?

Optimize Communication and Collaboration! 

Building High Performing Teams – Creating Real Synergy and Collaboration

More than ever, succeeding in the workplace involves teamwork. This session will help you optimize your team’s synergy by looking at high performance teams and learning how to capitalize on different skills, styles and talents.

High Performing Teams and Collaboration

Creating Real Synergy

Effective Interpersonal Communication – Keep It Simple!

These days, with our fast pace and “communication overload”, good communication skills are a must. This session allows you to review the winning principles related to high impact communication and good listening.

Effective Interpersonal Communication

Keep It Simple!

NEW!

NEW! Demystifying Bias - Promoting Diversity and Inclusion in the Workplace

Explore the fundamental principles and tools of our organization KCC Positive Business Psychology to understand and overcome biases in the context of diversity and inclusion. In this interactive session, we will dive into the different types of cognitive biases, the importance of diversity, and strategies for creating an inclusive work environment. Join us to deepen your understanding of bias and gain practical tools to foster a more equitable and harmonious workplace.  

Demystifying Bias

Promoting Diversity and Inclusion in The Workplac

Intergenerational Teams – Making the Most of the Differences

What will Gen Z’s be like? They are joining our team and are different from the Y’s! Why do Gen Y’s seem to want it all right now? How come Boomers seem to resist a lot? It’s not always easy to know how to manage/work with people who belong to different generations and understand their needs in order to respond appropriately and use their unique strengths. Find out with this workshop. 

Intergenerational Teams

Making the Most of the Differences 

Persuasion, Influence and Political Astuteness – Prepare and Adapt!

As professionals or leaders, one must assume a role of influence and persuade others. This session presents techniques to adapt to different personalities and situations in order to maximize your impact on those around you. 

Persuasion, Influence and Political Astuteness
Prepare and Adapt!

The Art of Feedback and Difficult Conversations – Psychologists’ Advice

Giving feedback is necessary to help other grow and excel. It’s not easy because you do not want to get into conflict or demotivate others. This skill takes both courage and tact. In this workshop, we suggest a method that is easy to apply; we explain how to deal with typical worst reactions and give you the opportunity to practice giving feedback. 

The Art of Feedback and Difficult Conversations
Psychologists’ Advice

Assertiveness – The Art of Being Direct With Tact

Some people tend to be too flexible, patient and team-oriented, while others tend to be too firm and task-oriented. How is it possible to be well balanced, clear and demanding while being flexible and open? Find out with this session.

Assertiveness
The Art of Being Direct with Tact 

The Secrets of Conflict Management – Getting to Win-Win

Professional success inevitably depends on the ability to manage conflicts at work that we face all at one time or another. Is “win-win” wishful thinking? In this session we will teach you the 6 steps to reaching an agreement.

The Secrets of Conflict Management
Getting to Win/Win 

Emotional Intelligence – Building Strong Lasting Relationships

Being able to manage our emotions and those of others appropriately is rapidly becoming more useful and necessary in today’s work environment. It can be challenging to stay calm and remain empathetic when you are tired, frustrated or stressed. This session will help develop your ability to recognize, understand and express emotional responses effectively in order to maintain strong, positive relationships.

Emotional Intelligence

Building Strong Lasting Relationships 

From Customer Service to Customer Experience – It’s All About Our Attitude

In the highly competitive business environment that we know today, what leads to success and distinguishes an organization is the quality of internal relationships and customer service it provides. This session will help you understand both your internal and external customers; as well as learn how to meet their expectations and keep their loyalty.

From Customer Service to Customer Experience

It’s All About Our Attitude

LEADERSHIP COLLECTION

Inspiring Leadership Through Employee Engagement and Mobilization – Pitfalls and Best Practices

Employee’s work for a boss and choose you every day! How to increase mobilization and engagement is the key question we will answer. Inspirational leadership and effective daily behaviors are essential. This session offers you concrete practical tips and techniques to increase employee engagement and retention.

Inspirational Leadership Through Mobilization and Engagement

Best Practices

Motivation, Recognition and Retention – From Theory to Practice

Employee motivation and retention are achieved through effective daily behaviors. This session offers you concrete practical tips and techniques to increase employee motivation and retention.

Motivation, Recognition and Retention

From Theory to Practice

Optimizing Performance and Getting Results – Getting the Best from Your Employees

Employee productivity depends on effective performance management. This session provides tailored strategies for every individual’s skills and motivation levels. In management, there is no “one size fits all”!

Optimizing Performance and Getting Results

Getting the Best from Your Employees 

Developing Employees Through Delegation – Dos and Don’ts

In today’s world, you cannot do everything by yourself. Therefore, you must delegate and transfer responsibilities. This session will teach you the key steps to efficiently empower and develop your employees.

Developing Employees Through Delegation
Do’s and Don’ts! 

The Art of Feedback and Difficult Conversations – Psychologists’ Advice

Giving feedback is necessary to help other grow and excel. It’s not easy because you do not want to get into conflict or demotivate others. This skill takes both courage and tact. In this workshop, we suggest a method that is easy to apply; we explain how to deal with typical worst reactions and give you the opportunity to practice giving feedback. 

The Art of Feedback and Difficult Conversations
Psychologists’ Advice 

Principles of Effective Coaching – We Don't All Learn the Same Way!

A critical leadership competency these days is the ability to coach and develop our team’s full potential. Coaching our team is a win for everyone…it helps people contribute better and is rewarding and motivating.  We often coach intuitively, the way we like to be coached, but there are different learning styles and expectations. This workshop gives you tools and methods to adapt your coaching approach with minimal effort and maximum impact. 

Principles of Effective Coaching
We Don’t All Learn the Same Way! 

Talent Management – Best Practices for Attraction and Retention

In the current context of resource shortages and succession planning, what are the leading best practices that optimize the attraction, development and retention of top talent? Find out with this session.

Talent Management
Best Practices for Attraction and Retention 

Thriving and Leading in Times of Change – Agility and Resilience Are Key!

In times where everything is evolving rapidly, we need to increasingly become better change leaders. However, dealing with change can be challenging. This session helps you to understand and manage your reactions and those of the people around you. We will present best practices that you can apply to continue to effectively and successfully implement new ways of doing business.

Managing Change and Resistance
Tips and Tricks 

Intergenerational Team Management – Making the Most of the Differences

What will Gen Z’s be like? They are joining our team and are different from the Y’s! Why do Gen Y’s seem to want it all right now? How come Boomers seem to resist a lot? It’s not always easy to know how to manage/work with people who belong to different generations and understand their needs in order to respond appropriately and use their unique strengths. Find out with this workshop.

Intergenerational Teams
Making the Most of the Differences 

WELLNESS COLLECTION

Happiness and Performance – A Winning Attitude is the Key!

Success is often associated with a winning attitude and this is often linked to happiness. Happy people perform better than others. It is not difficult to be happy at work. You just need to know the guiding principles. This session will give you the opportunity to think about the variables most often correlated with happiness, including the role of work itself. You will also get an overview of the elements associated with job satisfaction and dissatisfaction and possible actions for those who want to be happy or happier.

Happiness and Performance

A Winning Attitude is the Key!

Energy and Stress Management – What Do the Experts Say?

Energy management is where it’s at these days if you want to be successful, happy and healthy. This workshop offers tips that will help you better manage your stress, stay positive and maintain a high degree of energy by focusing more on solutions and your work-life balance.

Energy and Stress Management

What Do the Experts Say?

Thriving in Times of Change – Agility and Resilience Are Key!

In times where everything is evolving rapidly, we need to increasingly become better change leaders. However, dealing with change can be challenging. This session helps you to understand and manage your reactions and those of the people around you. We will present best practices that you can apply to continue to effectively and successfully implement new ways of doing business.

Thriving in Times of Change
Agility and Resilience Are Key!

Time, Priority and Energy Management – Tools and Tips That Make a Difference

In a world where every minute counts and being focused is almost impossible, there are do’s and don’ts you must consider. “Work smarter not harder” is not just a myth! This session gives you the opportunity to review your current habits and your personal style and offers up-to-date, simple, and practical solutions that will save you precious hours.

Time, Priority and Energy Management
Tools and Tips That Make a Difference

PRODUCTIVITY COLLECTION

Time, Priority and Energy Management – Tools and Tips That Make a Difference

In a world where every minute counts and being focused is almost impossible, there are do’s and don’ts you must consider. “Work smarter not harder” is not just a myth! This session gives you the opportunity to review your current habits and your personal style and offers up-to-date, simple, and practical solutions that will save you precious hours.

Time, Priority and Energy Management

Tools and Tips That Make a Difference

Facilitating Productive Meetings – Let's Reinvent the Wheel!

Most people complain about “Death by Meetings”. Our level of productivity and efficiency often depend on the quality and quantity of time spent in meetings. This workshop presents tools, tips and best practices to help you better organize, manage and make the most of any meeting or discussion.

Facilitating Productive Meetings

Let’s Reinvent the Wheel!

NEW!

NEW! Working From Home 2.0 and "Virtual Quotient” – Welcome to Hybrid Mode

Hybrid work has become a must for most organizations. We find ourselves juggling 3 modes; 100% remote, hybrid and 100% office. We must learn to better organize ourselves to optimize our efficiency, our environment and our quality of life. In this session, we will share with you the new best practices to improve your virtual quotient as well as the pitfalls and tips to perform well and achieve a work/life balance whether from the office, from home or in hybrid mode!

Working From Home 2.0 and "Virtual Quotient”

Welcome to Hybrid Mode!

Creativity and Problem Solving – Making Great Decisions and Standing Out

In this workshop, creative problem-solving techniques are presented to help improve your innovation and your ability to make smart decisions quickly and effectively.

Creativity and Problem Solving

Making the Best Decisions and Standing Out

HR AND MANAGERS COLLECTION

Selection and Interview Techniques – Choosing Top Talent

This workshop reviews the key steps of an effective selection process and provides you with proven techniques and tips to help you create the best candidate experience and select the best candidates... These days, who can afford to be wrong?

Selection and Interview Techniques

Attracting and Choosing Top Talent

DISC Certification and Other Psychometric Tools – For HR or Managers

Do you want to use the DISC or other psychometric tools autonomously? What is a good personality test? There are so many, how to choose? In this workshop, we will give you the tools to use and interpret results quickly and effectively.

DISC Certification and Other Psychometric Tools
For HR or Managers

Meet our KCC Trainers

Ingrid-Kelada.jpeg

Ingrid Kelada

CEO, Business Psychology Expert, Assessments & Trainer - Bilingual

Ingrid Kelada, owner of KCC Positive Business Psychology, author and happiness expert has been sharing best practices with clients all over the globe for over 25 years now.

Ingrid is responsible for all assessments and online personality tests. She also is a speaker and a seasoned trainer. She is known for her dynamic, pragmatic style as well as her sense of humor!

Ask for a proposal
Patrizia-Rothenberger.jpeg

Patrizia (Pat) Rothenberger

Certified Coach, Assessments & Trainer - Anglophone

Pat is a certified leadership and career transition coach, as well as holding a BSc (Hons) degree in psychology. She is a member of ICF (International Coaching Federation).

She has over 25 years experience working with clients across multiple industries; including HR, service, travel, manufacturing and more. She is passionate about helping clients reach their highest potential.

Ask for a proposal
Jean-Francois-Drouin.jpeg

Jean-François Drouin

Certified Coach & Trainer - Bilingual

Jean-François is a qualified trainer and certified organizational coach with the International Coaching Federation (ICF).

He is an expert in skills development. Trainer and coach with more than 20 years experience, he guides and motivates each manager/executive he works with to help them surpass themselves and go beyond their perceived limitations in order to achieve the “2.0 version” of themselves.

Book a Needs Analysis
  • JEAN-FRANÇOIS “IN ACTION“
  • INGRID KELADA “IN ACTION“

Testimonials From HAPPY Clients​

Patrick Cournoyer
Director Human Resources, Talent Acquisition & Development

“There are some professional encounters that mark us more than others... well, this one is really one! Passionate, and filled with beautiful contagious energy, Ingrid has managed to make a profound impact on our management team in a very short time. Her provocative style has led them to reflect on the essential and real meaning of their role. Very pragmatic and gifted with a good sense of humor, she shares good management advice and concrete tools without limitations. Finally, her desire to support the teams on a daily basis is appreciated and all our managers are still on a good HIGH from the session! Several great ideas for future collaborations are currently inspiring me to continue our work in terms of team engagement.”

Sylvie Duquette
Training and Talent Management Advisor at Uni-Select Inc.

“Ingrid is a highly personable and skilled professional. She customizes her training and approach to fit our needs and delivers outstanding customer service. I high recommend Ingrid for your coaching and training needs.”

Brian Strasser
Senior Director of Partnerships at TrackTik

“Over the course of my career, I have participated in many Managerial and Leadership training/coaching sessions. For the most part, they are all pretty much the same. However, this was not the case when it came to Ingrid's workshop. Ingrid's unique approach to presenting/teaching the content was a breath of fresh air. Through humor, real-life testimonials and creative exercises, digesting all the content was a breeze. Ingrid is a ball of energy with a lot of experience in her field and I would definitely recommend her services to any organization looking to enhance their management team's effectiveness as Leaders.”

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